SHIPPING METHODS

The products are always delivered by the Post Office, however, in some cases, such as an absent recipient, a region with limited delivery or even an incorrect address, the customer may have to pick up the product at the branch closest to their residence.

If the address is not filled in correctly, the product may be returned to the sender. We ask for extra attention when filling out the address. If there is an error when filling out the address and the product cannot be delivered, the customer is responsible.

Delivery services make some delivery attempts, if they are unable to complete the delivery, the product will be available for collection at the nearest branch for up to 7 days. After this period, the product returns to the sender.

IMPORTANT NOTES

Any and all imports are subject to bureaucracy or customs taxes. If you receive any extra charges for your order, we are responsible for these fees. Contact us by email: ariomcontato@gmail.com within 48 hours, informing the amount paid to the Post Office and attaching a copy of the taxation document, and we will contact you back to reimburse the amounts paid.

WHEN MAKING A PURCHASE ON OUR WEBSITE THE CUSTOMER DECLARES TO BE AWARE OF AND AGREE WITH EVERYTHING DESCRIBED ABOVE.